Refund Policy

How to Request a Refund

You can request a refund directly through the subscription portal (tap “Manage Subscription” on your account page), or email anthony@hskstory.com within 14 days of purchase with:

• Your account email address
• Your subscription or order ID (available in your Paddle receipt email)
• Reason for the refund (optional — helps us improve)

We will respond within 2 business days.

Refund Processing Time

Refunds are processed via Paddle, our payment processor. Once approved:

• Card payments: 3–5 business days to appear in your account
• PayPal: Within 48 hours

Timing depends on your bank. We cannot control how quickly banks process returns.

After a Refund

Your subscription ends immediately and you return to the Explorer plan (3 stories). We'd rather give you your money back than have an unhappy reader.

Cancellation vs. Refund

Cancelling your subscription stops future charges — you keep access until the end of the billing period. Cancellation does not automatically trigger a refund.

To get your money back, follow the refund request process above.